fb011 Terms and Conditions

1. General Terms

These Terms and Conditions ("Terms") constitute the full and binding agreement between you ("Player," "User," "you") and fb011 ("fb011," "we," "us," "the platform") governing your access to and use of fb011.best, including all games, services, features, and content available through the platform.

fb011 is an online gaming platform operated and licensed in compliance with applicable Philippine regulations. These Terms apply to every interaction you have with fb011 — from the moment you visit the website, through registration, deposits, gameplay, withdrawals, and any communications with our support team.

These Terms are written in English consistent with Philippine English standards. If there is any ambiguity, the version published on fb011.best takes precedence. We may update these Terms from time to time and will notify registered players through the platform or via email.

2. Eligibility to Use fb011

To register and use fb011, you must meet all of the following requirements:

• You must be at least 21 years of age or the legal age for online gaming in your jurisdiction, whichever is higher.
• You must be a resident of or physically located in the Philippines at the time of play.
• You must not be an employee, contractor, director, or officer of fb011 or any of its affiliated companies, or an immediate family member of such a person.
• You must not be self-excluded from online gaming platforms in the Philippines.
• You must have the legal capacity to enter into binding contracts under Philippine law.

By registering, you confirm that the information you provide is accurate, complete, and up to date. Providing false information — including a false date of birth — is a serious violation of these Terms and may result in immediate account termination and forfeiture of funds.

3. Account Registration and Maintenance

3.1 One Account Per Player

Each player is permitted to hold only one active fb011 account. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. If fb011 identifies duplicate accounts linked to the same person, all associated accounts may be closed and any pending withdrawals forfeited.

3.2 Accurate Information

You are required to provide accurate and complete information when registering. This includes your full legal name, date of birth, Philippine contact number, and a valid email address. You must keep your contact information current — outdated contact details that delay verification or account recovery are your responsibility.

3.3 Identity Verification (KYC)

fb011 may request identity verification documents at any point, particularly before processing withdrawal requests above a certain threshold. Acceptable documents include a valid Philippine passport, PhilSys ID, UMID, SSS ID, driver's license, or voter's ID. Failure to complete KYC verification within the requested timeframe may result in account suspension.

3.4 Account Closure

You may request account closure at any time by contacting fb011 support. fb011 may also close an account if it is found to be in violation of these Terms, if required by regulatory authorities, or if the account has been inactive for an extended period. Any remaining real-money balance will be returned to you through your registered payment method upon closure, subject to verification.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

fb011 currently supports the following payment channels for Filipino players:

• E-wallets: GCash, Maya (PayMaya), GrabPay, Coins.ph
• Bank transfers: BDO, BPI, UnionBank via InstaPay and PESONet
• Debit and credit cards: Visa, Mastercard (issued by Philippine banks)

4.2 Deposit Rules

The minimum deposit on fb011 is ₱100. There is no maximum single deposit limit, but daily and monthly deposit caps may apply depending on your account verification status. Deposits are processed instantly for GCash and Maya in most cases. Bank transfers may take longer depending on the payment channel.

All deposits must come from payment methods registered in your own name. fb011 does not accept third-party deposits. If a deposit is received from a third-party source, it may be returned and the account flagged for review.

4.3 Withdrawal Rules

Withdrawal requests are subject to identity verification. Your withdrawal method must match the method used for your most recent deposit where technically possible. fb011 processes most withdrawal requests within 24 hours for verified accounts, though GCash and Maya withdrawals are typically completed within 15 to 60 minutes during regular processing hours.

fb011 reserves the right to conduct additional verification checks before approving withdrawals above ₱50,000. This is a standard anti-money laundering procedure and is not an indication of wrongdoing on the player's part.

4.4 Currency

All transactions on fb011 are conducted in Philippine Pesos (₱ PHP). Amounts displayed on the platform represent Philippine Pesos unless otherwise specified.

5. Bonuses and Promotions

fb011 offers various promotional offers to both new and existing players. All bonuses are subject to specific terms that are published alongside each promotion on the fb011 Promotions page. The following general rules apply to all bonuses unless otherwise stated:

• Bonuses are available to one account per player, per household, per device, and per IP address.
• Welcome bonuses may only be claimed once per player. Attempting to claim them multiple times through different accounts constitutes bonus abuse.
• All bonuses are subject to wagering requirements before withdrawal. The specific wagering multiplier is stated in each promotion's individual terms.
• Bonus funds must be used before real money funds, unless stated otherwise in the promotion terms.
• fb011 reserves the right to withdraw any bonus offer, modify its terms, or cancel a bonus already granted if evidence of abuse or violation is found.
• Bonuses are non-transferable and have no cash value unless converted through qualifying gameplay as described in the promotion terms.

6. Gameplay and Betting Rules

All games available on fb011 operate using certified Random Number Generator (RNG) technology or are facilitated by live dealers through licensed third-party providers. The outcome of each game is determined independently of any previous results and cannot be influenced by the player, fb011, or any third party.

By placing a bet on fb011, you acknowledge that:

• You understand the rules and odds of the game you are playing.
• All bets are final once confirmed. You cannot cancel or modify a bet after it has been placed and accepted by the system.
• In the event of a technical malfunction during a game round, fb011 will investigate and resolve the issue. Any bets affected by a genuine system error may be voided and your stake returned.
• Minimum and maximum bet amounts vary by game and room. These are displayed clearly before each game begins.

fb011 reserves the right to void bets that were placed based on an obvious pricing or odds error. This is a rare occurrence and fb011 takes steps to prevent such errors, but when they do happen, honesty requires that they be corrected.

7. Prohibited Conduct

The following actions are strictly prohibited on fb011 and may result in immediate account suspension, forfeiture of funds, and referral to the appropriate authorities:

• Creating multiple accounts or assisting others to do so for the purpose of claiming bonuses or circumventing restrictions.
• Using any software, bot, script, or automated tool to interact with the platform in ways not intended for genuine player use.
• Exploiting software bugs, glitches, or errors for financial gain. Players who discover a bug are expected to report it to fb011 support immediately.
• Colluding with other players to gain an unfair advantage in poker or other competitive games.
• Using the platform for any form of money laundering, fraud, or other illegal financial activity.
• Attempting to access or tamper with the accounts of other players.
• Using offensive, abusive, or threatening language toward other players or fb011 staff in any communication channel.
• Engaging in any activity that violates Philippine law or applicable international regulations.

8. Account Security

You are solely responsible for maintaining the confidentiality of your fb011 login credentials. Do not share your username, password, or one-time PIN with anyone — including people claiming to be fb011 staff. fb011 will never ask for your password through any communication channel.

If you suspect unauthorized access to your account, contact fb011 support immediately through the live chat feature. We recommend also changing your password as soon as possible. fb011 cannot be held liable for losses resulting from unauthorized account access where the player failed to keep their credentials secure or delayed reporting suspected unauthorized activity.

fb011 uses industry-standard SSL encryption across all pages and transactions to protect your data in transit. Player data is stored securely in compliance with Philippine data privacy requirements under the Data Privacy Act of 2012 (Republic Act No. 10173).

9. Privacy and Data Use

fb011 collects and processes personal data in accordance with our Privacy Policy, which is available on the fb011.best website. By using the platform, you consent to the collection and processing of your personal data as described in that policy. Your data is used for account management, identity verification, customer support, fraud prevention, and regulatory compliance.

fb011 does not sell your personal data to third parties. Data may be shared with licensed third-party service providers that help us operate the platform, but only to the extent necessary and under appropriate data processing agreements.

10. Responsible Gaming

fb011 is committed to providing a safe gaming environment for all Filipino players. We recognize that while the vast majority of players enjoy gaming as a form of entertainment, a small number may develop habits that cause harm. fb011 actively works to minimize that risk.

The following responsible gaming tools are available to all fb011 players:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your fb011 account.
• Loss Limits: Set a maximum loss threshold per session or per day to keep your spending in check.
• Session Time Reminders: Receive notifications after you've been playing for a set period of time.
• Self-Exclusion: Request a temporary or permanent block on your account if you feel you need a break. Exclusions take effect within 24 hours of the request being submitted.
• Reality Checks: Periodic on-screen reminders of how long you've been playing and your current session balance.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed information and links to professional support organizations available in the Philippines.

11. Limitation of Liability

fb011 provides the platform on an "as is" and "as available" basis. While we take all reasonable steps to ensure uptime and system reliability, we cannot guarantee uninterrupted access to the platform at all times. Scheduled maintenance, system upgrades, and unexpected technical issues may occasionally cause the platform to be temporarily unavailable.

To the maximum extent permitted by law, fb011 will not be held liable for:

• Any direct or indirect losses arising from your use of the platform, including gaming losses.
• Loss of data or system access resulting from events outside fb011's reasonable control.
• Errors in game results caused by third-party providers where fb011 has acted in good faith.
• Losses arising from a player's failure to comply with these Terms.

Nothing in these Terms limits fb011's liability for fraud, willful misconduct, or any other liability that cannot be excluded under applicable Philippine law.

12. Amendments to These Terms

fb011 reserves the right to modify these Terms at any time. When changes are made, we will update the "Last updated" date at the top of this page and, for significant changes, notify registered players via email or an in-platform announcement.

Your continued use of fb011 after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to an amendment, you should stop using the platform and contact support to close your account.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with your use of fb011 shall be subject to the exclusive jurisdiction of the appropriate Philippine courts, unless resolved through an agreed alternative dispute resolution process.

14. Contact Us

If you have questions about these Terms, need clarification on any policy, or want to report a concern, you can reach the fb011 support team through the following channels:

• Live Chat: Available 24/7 through the chat button on fb011.best
• Email: support@fb011.best

For questions specifically about responsible gaming tools or self-exclusion, you can also visit our dedicated Responsible Gaming page. Our support team will respond to all inquiries as promptly as possible.